Terms & Conditions

Delivery only in Australia 

Purchases over $150 are delivered free! 

Delivery of only jewellery (less than 250 grams), by standard delivery is $6.50

Standard Delivery 

Delivery time of 3-5 working days for Victoria and capital cities. Other regions usually within 7-10 days maximum, but details of tracking and expected arrival time will be emailed to you.

$10 for small parcels (up to 1 kg)

$20 for large parcels (greater than 1 kg)

Express Post

Delivery time of 1-2 working days for Victoria and capital cities, 2-3 working days for other regions.

$12 for small parcels (up to 500gm).

$20 for mid sized parcels (up to 1 kg)

$30 for large parcels (greater than 1 kg)

We will dispatch you order within 1-2 days of placement. Our hope is that within 5 working days you are having the delightful experience of unwrapping your new product. Regional Australia may take a little longer.

 

Refunds and exchanges

We want you to be happy with your purchase. So if you find it is not what you expected, we will return or exchange your item.

You will need to notify us within 14 days of delivery and return the item in the condition it was sent within 30 days of delivery for us to be able to offer you a refund or exchange.

Due to health and hygiene standards we cannot offer this for earrings so please choose carefully. 

If your purchase is damaged or faulty on arrival, we will happily repair or replace it, or refund you the money. Please notify us within 14 days of delivery of the problem. We will cover delivery expenses of replacement and repair once the issue is verified.

Guarantee

All Starfish products are guaranteed for 12 months from the time of purchase. Please keep a copy of your receipt and contact heather@fordignity.com.au.

 

Privacy Policy

Your personal details are used to provide an enjoyable and efficient shopping experience. For Dignity will respect your privacy and will not sell this information to another party. 

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